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Queue Management using Ultralytics YOLO11 🚀

What is Queue Management?

Queue management using Ultralytics YOLO11 involves organizing and controlling lines of people or vehicles to reduce wait times and enhance efficiency. It's about optimizing queues to improve customer satisfaction and system performance in various settings like retail, banks, airports, and healthcare facilities.



Watch: How to Implement Queue Management with Ultralytics YOLO11 | Airport and Metro Station

Advantages of Queue Management?

  • Reduced Waiting Times: Queue management systems efficiently organize queues, minimizing wait times for customers. This leads to improved satisfaction levels as customers spend less time waiting and more time engaging with products or services.
  • Increased Efficiency: Implementing queue management allows businesses to allocate resources more effectively. By analyzing queue data and optimizing staff deployment, businesses can streamline operations, reduce costs, and improve overall productivity.

Real World Applications

Logistics Retail
Queue management at airport ticket counter using Ultralytics YOLO11 Queue monitoring in crowd using Ultralytics YOLO11
Queue management at airport ticket counter Using Ultralytics YOLO11 Queue monitoring in crowd Ultralytics YOLO11

Queue Management using YOLO11 Example

# Run a queue example
yolo solutions queue show=True

# Pass a source video
yolo solutions queue source="path/to/video/file.mp4"

# Pass queue coordinates
yolo solutions queue region=[(20, 400), (1080, 400), (1080, 360), (20, 360)]
import cv2

from ultralytics import solutions

cap = cv2.VideoCapture("Path/to/video/file.mp4")

assert cap.isOpened(), "Error reading video file"
w, h, fps = (int(cap.get(x)) for x in (cv2.CAP_PROP_FRAME_WIDTH, cv2.CAP_PROP_FRAME_HEIGHT, cv2.CAP_PROP_FPS))

# Video writer
video_writer = cv2.VideoWriter("queue_management.avi", cv2.VideoWriter_fourcc(*"mp4v"), fps, (w, h))

# Define queue region points
queue_region = [(20, 400), (1080, 400), (1080, 360), (20, 360)]  # Define queue region points
# queue_region = [(20, 400), (1080, 400), (1080, 360), (20, 360), (20, 400)]  # Define queue polygon points

# Init Queue Manager
queue = solutions.QueueManager(
    show=True,  # Display the output
    model="yolo11n.pt",  # Path to the YOLO11 model file
    region=queue_region,  # Pass queue region points
    # classes=[0, 2],  # If you want to count specific classes i.e person and car with COCO pretrained model.
    # line_width=2,  # Adjust the line width for bounding boxes and text display
)

# Process video
while cap.isOpened():
    success, im0 = cap.read()

    if success:
        out = queue.process_queue(im0)
        video_writer.write(im0)
        if cv2.waitKey(1) & 0xFF == ord("q"):
            break
        continue

    print("Video frame is empty or video processing has been successfully completed.")
    break

cap.release()
cv2.destroyAllWindows()

Arguments QueueManager

Name Type Default Description
model str None Path to Ultralytics YOLO Model File
region list [(20, 400), (1260, 400)] List of points defining the queue region.
line_width int 2 Line thickness for bounding boxes.
show bool False Flag to control whether to display the video stream.

Arguments model.track

Argument Type Default Description
source str None Specifies the source directory for images or videos. Supports file paths and URLs.
persist bool False Enables persistent tracking of objects between frames, maintaining IDs across video sequences.
tracker str botsort.yaml Specifies the tracking algorithm to use, e.g., bytetrack.yaml or botsort.yaml.
conf float 0.3 Sets the confidence threshold for detections; lower values allow more objects to be tracked but may include false positives.
iou float 0.5 Sets the Intersection over Union (IoU) threshold for filtering overlapping detections.
classes list None Filters results by class index. For example, classes=[0, 2, 3] only tracks the specified classes.
verbose bool True Controls the display of tracking results, providing a visual output of tracked objects.

FAQ

How can I use Ultralytics YOLO11 for real-time queue management?

To use Ultralytics YOLO11 for real-time queue management, you can follow these steps:

  1. Load the YOLO11 model with YOLO("yolo11n.pt").
  2. Capture the video feed using cv2.VideoCapture.
  3. Define the region of interest (ROI) for queue management.
  4. Process frames to detect objects and manage queues.

Here's a minimal example:

import cv2

from ultralytics import solutions

cap = cv2.VideoCapture("path/to/video.mp4")
queue_region = [(20, 400), (1080, 400), (1080, 360), (20, 360)]

queue = solutions.QueueManager(
    model="yolo11n.pt",
    region=queue_region,
    line_width=3,
)

while cap.isOpened():
    success, im0 = cap.read()
    if success:
        out = queue.process_queue(im0)
        cv2.imshow("Queue Management", im0)
        if cv2.waitKey(1) & 0xFF == ord("q"):
            break

cap.release()
cv2.destroyAllWindows()

Leveraging Ultralytics HUB can streamline this process by providing a user-friendly platform for deploying and managing your queue management solution.

What are the key advantages of using Ultralytics YOLO11 for queue management?

Using Ultralytics YOLO11 for queue management offers several benefits:

  • Plummeting Waiting Times: Efficiently organizes queues, reducing customer wait times and boosting satisfaction.
  • Enhancing Efficiency: Analyzes queue data to optimize staff deployment and operations, thereby reducing costs.
  • Real-time Alerts: Provides real-time notifications for long queues, enabling quick intervention.
  • Scalability: Easily scalable across different environments like retail, airports, and healthcare.

For more details, explore our Queue Management solutions.

Why should I choose Ultralytics YOLO11 over competitors like TensorFlow or Detectron2 for queue management?

Ultralytics YOLO11 has several advantages over TensorFlow and Detectron2 for queue management:

  • Real-time Performance: YOLO11 is known for its real-time detection capabilities, offering faster processing speeds.
  • Ease of Use: Ultralytics provides a user-friendly experience, from training to deployment, via Ultralytics HUB.
  • Pretrained Models: Access to a range of pretrained models, minimizing the time needed for setup.
  • Community Support: Extensive documentation and active community support make problem-solving easier.

Learn how to get started with Ultralytics YOLO.

Can Ultralytics YOLO11 handle multiple types of queues, such as in airports and retail?

Yes, Ultralytics YOLO11 can manage various types of queues, including those in airports and retail environments. By configuring the QueueManager with specific regions and settings, YOLO11 can adapt to different queue layouts and densities.

Example for airports:

queue_region_airport = [(50, 600), (1200, 600), (1200, 550), (50, 550)]
queue_airport = solutions.QueueManager(
    model="yolo11n.pt",
    region=queue_region_airport,
    line_width=3,
)

For more information on diverse applications, check out our Real World Applications section.

What are some real-world applications of Ultralytics YOLO11 in queue management?

Ultralytics YOLO11 is used in various real-world applications for queue management:

  • Retail: Monitors checkout lines to reduce wait times and improve customer satisfaction.
  • Airports: Manages queues at ticket counters and security checkpoints for a smoother passenger experience.
  • Healthcare: Optimizes patient flow in clinics and hospitals.
  • Banks: Enhances customer service by managing queues efficiently in banks.

Check our blog on real-world queue management to learn more.

📅 Created 8 months ago ✏️ Updated 16 days ago

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