Skip to content

Billing

Ultralytics Platform uses a credit-based billing system for cloud training and dedicated endpoints. Add credits, track usage, and manage your subscription.

Plans

Choose the plan that fits your needs:

FeatureFreePro ($29/mo)Enterprise
Signup Credit$5$20/monthCustom
Storage100 GB500 GBUnlimited
Private Projects3UnlimitedUnlimited
Deployments15Unlimited
SupportCommunityEmailDedicated
SSO--Yes
Audit Logs--Yes

Free Plan

Get started at no cost:

  • $5 signup credit (expires in 30 days)
  • 100 GB storage
  • 3 private projects
  • 1 deployment
  • Community support

Pro Plan

For serious users and small teams:

  • $20 monthly credit (expires in 30 days)
  • 500 GB storage
  • Unlimited private projects
  • 5 deployments
  • Email support

Enterprise

For organizations with advanced needs:

  • Custom credit allocation
  • Unlimited storage
  • SSO/SAML integration
  • Audit logging
  • Dedicated support

Contact sales@ultralytics.com for Enterprise pricing.

Credits

Credits are the currency for Platform compute services. All amounts are stored internally in micro-USD (1 dollar = 1,000,000 micro-USD) for precise accounting.

Credit Balance

View your balance in Settings > Billing:

Balance TypeDescription
Cash BalancePurchased credits (from Stripe top-ups)
Credit BalancePromotional credits (signup, monthly rewards)
ReservedHeld for active training jobs
AvailableTotal balance minus reserved amount

Your actual available balance for starting new training is calculated as:

Available = (Cash Balance + Credit Balance) - Reserved Amount

Credit Uses

Credits are consumed by:

ServiceRate
Cloud TrainingGPU rate × hours
Dedicated EndpointsCompute rate × hours
Model ExportFixed per export

Credit Expiration

Credits have expiration dates:

  • Signup credits: 30 days from account creation
  • Monthly credits: 30 days from issue date
  • Purchased credits: Never expire

FIFO Credit Consumption

Credits are consumed in FIFO (First In, First Out) order - oldest expiring credits are used first. This ensures promotional credits are used before they expire, while your purchased credits remain available longer.

Add Credits

Top up your balance:

  1. Go to Settings > Billing
  2. Click Add Credits
  3. Select amount ($5 - $1000)
  4. Complete payment

Payment Methods

  • Credit/debit cards
  • Major payment providers

Purchase Options

AmountBonusTotal
$5-$5
$25-$25
$50-$50
$100-$100
$500-$500
$1000-$1000

Training Cost Flow

Cloud training uses a hold/settle/release system to ensure you're never charged more than the estimated cost shown before training starts.

flowchart LR
    A[Start Training] --> B[Create Hold]
    B --> C{Training Complete?}
    C -->|Yes| D[Settle: Charge Actual Cost]
    C -->|Cancelled| E[Release: Full Refund]
    D --> F[Refund Excess]

How It Works

  1. Estimate: Platform calculates estimated cost based on model size, dataset size, epochs, and GPU
  2. Hold: Estimated cost (plus 20% safety margin) is reserved from your balance
  3. Train: Reserved amount shows as "Reserved" in your balance during training
  4. Settle: After completion, you're charged only for actual GPU time used
  5. Refund: Any excess is returned proportionally (credits first, then cash)

Consumer Protection

You're never charged more than the estimate shown before training. If training completes early or is cancelled, you only pay for actual compute time used.

Training Costs

Cloud training costs depend on GPU selection:

GPURate/HourTypical Job (1h)
RTX 3090$0.44$0.44
RTX 4090$0.74$0.74
L40S$1.14$1.14
A100 40GB$1.29$1.29
A100 80GB$1.99$1.99
H100 80GB$3.99$3.99

Cost Calculation

Total Cost = GPU Rate × Training Time (hours)

Example: Training for 2.5 hours on RTX 4090

$0.74 × 2.5 = $1.85

Billing Timing

  • Epochs mode: Charged after each epoch
  • Timed mode: Charged at completion
  • Cancelled: Charged for completed time only

Upgrade to Pro

Upgrade for more features and monthly credits:

  1. Go to Settings > Billing
  2. Click Upgrade to Pro
  3. Complete checkout

Pro Benefits

After upgrading:

  • $20 credit added immediately
  • $20 credit added each month
  • Storage increased to 500 GB
  • Unlimited private projects
  • 5 deployments

Cancel Pro

Cancel anytime from the billing portal:

  1. Click Manage Subscription
  2. Select Cancel
  3. Confirm cancellation

Cancellation Timing

Pro features remain active until the end of your billing period. Monthly credits stop at cancellation.

Payment History

View all transactions:

ColumnDescription
DateTransaction date
DescriptionCredit purchase, training, etc.
AmountTransaction value
BalanceResulting balance

Download Invoice

  1. Click transaction in history
  2. Select Download Invoice
  3. PDF invoice downloads

Billing Portal

Access the billing portal for:

  • Update payment method
  • Download invoices
  • Manage subscription
  • View billing history

FAQ

What happens when I run out of credits?

  • Active training: Pauses at epoch end
  • Deployments: Continue running
  • New training: Cannot start

Add credits to continue training.

Are unused credits refundable?

  • Purchased credits: No refunds
  • Signup/monthly credits: No refunds (use it or lose it)

Can I transfer credits?

Credits are not transferable between accounts.

How do I get an invoice?

  1. Go to Settings > Billing
  2. Click Billing Portal
  3. Download invoices

What if training fails?

You're only charged for completed compute time. Failed jobs don't charge for unused time.

Is there a free trial?

The Free plan includes $5 signup credit - essentially a free trial. No credit card required to start.



📅 Created 0 days ago ✏️ Updated 0 days ago
glenn-jocher

Comments